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Generate more leads with the Zendesk Chat + ZenDesk integration
Zendesk Chat / ZenDesk
Integrations

Generate more leads with the Zendesk Chat + ZenDesk integration

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LeadsBridge is a reliable integration platform that supports you with 370 integrations. Start now connecting Zendesk Chat and ZenDesk

Quick summary of Zendesk Chat

Zopim is a powerful live chat software that allows you to engage with your website visitors and customers. It includes a lot of tools for sales, engagement and analytics. The main goal of Zopim is improving the conversions rate. In fact the Zopim Team itself states that “83% of all online shoppers need support to complete a purchase. In addition, Zopim helps you to reduce cart abandonments and increase the orders value.

With the engagement features, you can perform proactive chats, sending pre-defined targeted messages to your customers, based on their behaviors and stage into the buying journey. Proactive chats are great to assist your customers and help them to complete their purchases. In fact, you can reach out to them while they are stuck on the cart page, or while they’re seeing a specific product or page.

Zopim also includes a robust and complete reporting system, which allows you to easily monitor, track and optimize all the team’s performances and activities. Zopim Analytics provide a real time tracking feature, useful to monitor your channels in real-time. It includes several metrics, such as the number of tickets received, chats missed, wait time and response time rate. Through the iOS/Android app, you can reach out to your customers also at any time, never missing a chat.

Quick summary of ZenDesk

Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.

Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.

Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.


What you can do with Zendesk Chat and ZenDesk

Create new ZenDesk users in tags with Zendesk Chat

Create new ZenDesk users in views with Zendesk Chat

Create new ZenDesk users in organizations with Zendesk Chat

Create new ZenDesk tickets in tags with Zendesk Chat

Create new ZenDesk tickets in views with Zendesk Chat

Create new ZenDesk tickets in organizations with Zendesk Chat

Update ZenDesk users in tags with Zendesk Chat

Update ZenDesk users in views with Zendesk Chat

Update ZenDesk users in organizations with Zendesk Chat

Update ZenDesk tickets in tags with Zendesk Chat

Update ZenDesk tickets in views with Zendesk Chat

Update ZenDesk tickets in organizations with Zendesk Chat


About LeadsBridge

LeadsBridge is a set of automation tools designed to integrate businesses' assets with the most popular advertising platforms and lead generation tools.

Thanks to its cutting-edge technology, LeadsBridge allows companies to securely sync data to/from over +370 CRMs and custom solutions, avoiding any type of marketing interruptions and manual work.

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Other popular ZenDesk integrations offered by LeadsBridge


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