What is ZenDesk
Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.
Benefits of using ZenDesk
Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.
Why should I use ZenDesk
Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.
What is Bpm’online
Bpm’online is a software that offers a product for the automation of business processes and CRM. Equipped with a complete suite of solutions, Bpm'online can help you simplify business processes, increase employee productivity and make sense of CRM data to provide better service to your customers.
Benefits of using Bpm’online
Bpm’online CRM has composed by three different modules: Bpm’online marketing, Bpm’online sales, and Bpm’online service, thanks to these modules users have the power to manage their CRM data without having to invest in more programs. Each module has specialized tools for different departments. This way, you can centralize your database and optimize the overall efficiency of your work.
Why should I use Bpm’online
Bpm’online CRM has open API capabilities that allow it to easily integrate with third-party applications like ERP, business analytics, social listening, and productivity systems. Thanks to these features, you can combine Bpm'online CRM with existing business systems or configure it according to the needs of your business.
LeadsBridge is a set of automation tools designed to integrate businesses' assets with the most popular advertising platforms and lead generation tools.
Thanks to its cutting-edge technology, LeadsBridge allows companies to securely sync data to/from over 370 CRMs and custom solutions, avoiding any type of marketing interruptions and manual work.