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What is ZenDesk
Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.
Benefits of using ZenDesk
Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.
Why should I use ZenDesk
Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.
What is Close.com
Close.com is a customer relationship management tool trusted by startups and small-medium businesses. Close.com helps you increase the productivity of your business, managing your entire sales communication in one place. This enables you to take control of your business and understand the weaknesses and strengths of your sales process. By giving you an overview of all your sales activities you’ll be able to optimize your time and efforts in order to close more deals.
Benefits of using Close.com
Close.com organizes automatically emails, calls, voice mails, tasks, and reminders, empowering your sales team with strong and flexible management tools. With Close.com you always stay on top of your pipeline so you know what’s going on with your business and what you should do next. Your inbox is always up-to-date with the prior tasks that need attention.
Why should I use Close.com
By completing a task or return a missed call, Close.com will delete these items and refresh the to-do-list. Close.com, in fact, is always synced to Inbox, making sure you don’t miss a single business opportunity. Close.com gives you complete team transparency, and you always know which team members are more productive. Thanks to its simple user interface, everyone can start using Close.com without effort.