What is ZenDesk
Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.
Benefits of using ZenDesk
Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.
Why should I use ZenDesk
Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.
What is ConnectWise
ConnectWise is a business automation platform that allows you to sell, service, and support technology efficiently. This business management tool helps your business and allows you to centralize all information, automate business processes, achieve real-time visibility into operations, providing better support for your customers.
Benefits of using ConnectWise
ConnectWise offers a CRM service, a ticketing system, a help desk and tools for project management, billing and procurement, and can offer companies a complete platform for the management and automation of processes for technology companies, including IT services companies, professional services, software developers, security and telecommunications.
Why should I use ConnectWise
Finally, the ConnectWise platform can also be used for ticket management, help desk management, project management, customer relationship management, time tracking, asset tracking, billing and invoicing, technical dispatching, procurement, inventory management, and much more.
LeadsBridge is a set of automation tools designed to integrate businesses' assets with the most popular advertising platforms and lead generation tools.
Thanks to its cutting-edge technology, LeadsBridge allows companies to securely sync data to/from over 370 CRMs and custom solutions, avoiding any type of marketing interruptions and manual work.