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What is ZenDesk
Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.
Benefits of using ZenDesk
Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.
Why should I use ZenDesk
Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.
What is Emarsys
Emarsys is the largest independent marketing platform company in the world and enables truly personalized one-to-one interactions between marketers and customers across all channels.
Benefits of using Emarsys
Founded in 2000, Emarsys allows over 2,200 brands in over 70 countries to connect with their customers around the world. Every day Emarsys provides over 350 million personalized interactions on email, mobile, social and web.
Why should I use Emarsys
With Emarsys loyalty, enriching the customer journey and increasing revenue will be the workhorse of your company. The Emarsys marketing platform has an AI enabled and offers an intuitive and easy-to-use solution for marketers, allowing companies to scale decisions and marketing actions well beyond human capabilities.
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