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What is ZenDesk
Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.
Benefits of using ZenDesk
Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.
Why should I use ZenDesk
Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.
What is Infobip
Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service (CPaaS) with private cloud infrastructure and zero-hop connectivity to telecoms globally.
Benefits of using Infobip
Services include SMS messaging, voice, app notifications, email, chat apps messaging and carrier billing. As a B2B company, it serves both mobile network operators and enterprises, notably banks, social networks and corporations. InfoBip has a good presence in the territory with over 50 offices worldwide, and you get the skills and support needed to create successful messaging campaigns.
Why should I use Infobip
With InfoBip, you can achieve your communication goals by leveraging global messaging network with coverage in 190+ countries. InfoBip provides a 24-hour support, 7 days a week. A support team is made up of real people with the best response times in the industry. Use the extensive knowledge base, send us an email or chat live to get immediate answers.