Streamline your data management process with the Zendesk + LeadExpress integration

Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.

Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.

Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.

LeadExpress is software that reveals the identity of anonymous visitors browsing your website. LeadExpress can provide all the data needed to convert leads faster, such as detailed information on visitor search behavior and essential contact details that the sales team can consult before starting the sale.

Moreover, all information about visitors to your website is gathered in a powerful dashboard.

Giving your sales team a more in-depth overview of which leads are most interesting to approach is very useful to make sales more effective. LeadExpress automatically marks the activities of your leads, so you know immediately which companies are really interested in your services. You can also tag a lead for an automatic alert when the user sees your website again.