Streamline your data management process with the Zendesk + Loyverse integration

Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.

Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.

Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.

Loyverse is an easy-to-use POS application designed for small businesses. It allows users to process transactions, keep an inventory and sales log, and establish a customer retention program. The advanced inventory add-on module enables users to create purchase orders and view reports, inventory evaluation, and stock management.

Loyverse allows users to sell products directly from their devices, iOS, and Android (smartphones and tablets). Moreover, discounts can be applied, and orders can be changed instantly from the platform. Customers can choose to receive printed receipts or electronic receipts, and users can issue refunds when necessary.

Loyverse fully supports receipt printers, barcode scanners and cash drawers offering users quick and easy payment management, also with Loyverse users will be able to make sales in offline mode because the system will memorize and then synchronize all data when returning to an Internet connection. Loyverse also offers an employee management module, a sales analysis module, and a customer communication module.