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What is ZenDesk
Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.
Benefits of using ZenDesk
Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.
Why should I use ZenDesk
Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.
What is NetHunt CRM
NetHunt is a CRM solution designed to turn your Gmail inbox into your CRM hub, making it easier for you and your team to manage customer requests, sales, and marketing campaigns without creating or closing your Gmail account. With NetHunt CRM, you can configure your contact list to know what business contacts are and what they are for personal communications.
Benefits of using NetHunt CRM
Once you have opened the customer's e-mail message, you will immediately see the details of your business contact. Company information such as the name and role of the contact, the company he or she represents, the chronology of business transactions, the history of communications and more are at your fingertips.
Why should I use NetHunt CRM
Huge plus, with NetHunt CRM, you can easily turn emails into business opportunities directly from your Gmail inbox. Each email can be converted into a new business record. Furthermore, it is easy to create follow-ups and provide more marketing and sales materials and content for upsell purposes.
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