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What is ZenDesk
Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.
Benefits of using ZenDesk
Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.
Why should I use ZenDesk
Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.
What is Salesmachine
Salesmachine is a real-time scoring platform that follows the health of customers in real-time and generates automatic tasks, emails & notifications to increase conversion rate and reduce churn.
Benefits of using Salesmachine
Salesmachine helps businesses to retain and grow their customers. It brings all your customer data together in one place, helping you understand customer health, lifecycle stages and deploy customer success strategies to reduce churn and increase upsell.
Why should I use Salesmachine
Moreover, with Salesmachine you'll be able to consolidate product usage, emails, support, and payment data in one customer profile.
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