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What is ZenDesk
Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.
Benefits of using ZenDesk
Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.
Why should I use ZenDesk
Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.
What is Sellsy
Sellsy is a cloud-based sales management solution for small and medium-sized businesses. Features include time monitoring, sales automation, and a help desk.
Benefits of using Sellsy
The CRM module creates a pipeline view that allows users to view the status of business opportunities. Visual indicators and drag-and-drop functionality help users track and organize opportunities. A task manager allows users to assign tasks to themselves or other staff and email reminders are sent automatically.
Why should I use Sellsy
Point of sale functionality integrates with other Sellsy modules such as e-commerce, retail, and internal sales. Shared programs, discussion forums, file management, and live chat help users communicate. Sellsy integrates with various applications such as Google Apps, Dropbox, MailChimp, and others.
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