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What is ZenDesk
Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.
Benefits of using ZenDesk
Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.
Why should I use ZenDesk
Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.
What is Unifonic
Unifonic is an internet company that makes cloud communications more accessible, cost-efficient and simpler to implement with solutions that scale. It’s focused on creating communications that reach anywhere and bring people and businesses closer together.
Benefits of using Unifonic
The company builds powerful messaging and voice capabilities into your systems without the need for hardware or network operators.
Why should I use Unifonic
They are a cloud-oriented company that provides SMS and Voice services, exposing APIs for more than 5000 customers and growing.
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