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How to connect Eventbrite with CDK Lightspeed EVO

Connect Eventbrite to CDK Lightspeed EVO with LeadsBridge

Eventbrite » CDK Lightspeed EVO

In this article, you'll learn how to set up the bridge and connect Eventbrite to CDK Lightspeed EVO using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

  1. Head over to the left sidebar and click on Bridges
  2. You'll be taken to the Bridges section of your account
  3. Click on the Add New button
  4. You'll be taken to the first step of the bridge creation

Step 1: Bridge's Main information

  1. Choose a name for your bridge (this will only be visible inside LeadsBridge)
  2. You may add labels to help you identify your bridge later
  3. Choose Eventbrite as the source for your bridge
  4. Choose CDK Lightspeed EVO as the destination
  5. Click on the Next button

Step 2: Setup your Eventbrite source

  1. Type in the name you'd like to call your integration
  2. Click on the Authorize button
  3. Login to the account you'd like to use
  4. Allow LeadsBridge to access your Eventbrite information
  5. Once done you'll be taken back to the bridge with a blue info success message
  6. Select the segment you'd like to use as the source for your leads
  7. Click on the Next button

Eventbrite now requires to setup a Webhook to send lead's information to LeadsBridge.

Copy the Webhook address that you see in this step and set this endpoint inside your Eventbrite settings.

How to setup the webhook on Eventbrite

In order to add that endpoint inside your Eventbrite settings you should follow the steps below:
  1. Log in to your Eventbrite account
  2. Go into your Account Settings
  3. Go to Developer Links » Webhooks, or click here
  4. Click on Add Webhook
  5. Under Payload URL paste the webhook URL provided by LeadsBridge
  6. Under Actions flag the option attendee.updated
  7. Click on Add Webhook
  8. Create a test on your Eventbrite event
  9. Wait until the test get recognized by the Bridge
  10. Click on Next to save changes and continue with your bridge creation

Before proceeding

Please make sure to send a test lead from Eventbrite. This will allow us to recognize the data you'd like to pass along and offer them as presets in the next steps of the setup.

  1. When the LeadsBridge screen is saying "Waiting for New Lead...", it means that we're ready to receive your test data
  2. Go to Eventbrite
  3. Submit a test lead
  4. Head back to LeadsBridge and check if the information has been processed correctly
  5. Click on the Next button

Step 3: Setup your CDK Lightspeed EVO destination

  1. Type in the integration's name in the dedicated field
  2. Enter API Key and Dealership Id to connect CDK Lightspeed EVO with LeadsBridge
  3. API Key, Dealership Id, and Source Id will be provided to you by the CDK LightspeedEVO Support.
  4. Click on the Next button
  5. You'll now be able to select the destination segment to send your leads to
  6. You may choose to receive an email receipt for each incoming lead.
    • Type the address(es) where you'd like to receive the receipt
    • You may also modify the Subject line of the email
  7. Click on the Next button

Step 4: Fields Mapping

Here you'll be able to map your source information with your destination fields.

You'll see a field name with the destination integration's logo at the top, this indicates the name of the field on CDK Lightspeed EVO.

Underneath there's a box where you may add the information you'd like to send.

  • Check each of the CDK Lightspeed EVO fields available
  • Match the information you wish to pass along from Eventbrite
  • You may type the information manually and pass them as a static value
  • Use the functions to customize information like reformatting dates and times or modifying text, phone numbers and so on
  • You may also leave blank the box of a field's information you don't want to send through

Custom Fields

  1. If you'd like to add more fields, just look at the bottom of the page
  2. Head over the "Don't find a CRM custom field?" box
  3. Select the field you'd like to add from the dropdown list
  4. Click the Add Custom Field button
  5. The field will appear above
  6. Add the desired information, as you did with the other ones

Once accomplished your desired outcome, just click Next and head to the last step.

Step 5: Test

In this final step, you'll be able to send a lead from LeadsBridge to test if the configuration works properly.

  1. To create a new test lead, fill in the required information when prompted
  2. Click Test Now
  3. To test with a real lead, switch the toogle to "Test with existing lead".
  4. Click Sync Now along the lead you'd like to send
  5. If you did everything right the button will turn green, meaning your lead was synced successfully and the integration is ready
  6. Click Finish to save your settings and turn active your bridge

That's all! Congratulations.

You'll be redirected to the bridges section of your account with a green success message at the top right of the page and your bridge will now be active.

Have you got some questions?

You may want to take a look at the common questions on the respective integration's documentation.

If you have any other questions, or need help to configure your bridge from Eventbrite to CDK Lightspeed EVO with LeadsBridge, do not hesitate to contact our Support!