Connect Intercom to Easy Webinar with LeadsBridge

In this article, you'll learn how to set up the bridge and connect Intercom to My CRM Example using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

Head over to the left sidebar and click on the Create new Bridge green button
You'll be taken to the first step of the bridge creation

Step 1: Choose the apps you want to connect

Choose Intercom as the source for your bridge
Choose Easy Webinar as the destination for your bridge
Click on the Continue button
At this point you can choose a name for your bridge (this will only be visible inside LeadsBridge and you can also edit it later)

Step 2: Configure your Intercom with Easy Webinar

Step 2.A: Setup your Intercom integration

Click on Connect Intercom
Click on Create new integration to connect your Intercom (or select an existing one from the dropdown if you already connected it)
A popup wil be opened where you can authorize the Intercom integration
Click on Authorize and you will be prompted to the Intercom authorization experience
Here you will need to provide the info required and grant access to LeadsBridge
Once done, you will be get back to LeadsBridge application
You can choose a name for this Intercom and LeadsBridge integration (you can also edit it later)
Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
Now that your Intercom is connected, you can continue with the set-up of your bridge

Step 2.B: Configuration details for Intercom

How to get App Id

To get the App ID you should log in on your Intercom account and check the URL of your Intercom app.
The ID is what you see after the apps/ and before /inbox; for example, in the following URL, the ID is "f4i4totg" [code]https:// app.intercom.io/a/apps/f4i4totg/inbox[/code]
Copy the ID and paste it into LeadsBridge integration.

Step 2.C: Setup your Easy Webinar integration

Click on Connect Easy Webinar
Click on Create new integration to connect your Easy Webinar (or select an existing one from the dropdown if you already connected it)
A popup wil be opened where you can authorize the Easy Webinar integration
Fill HTML form code field to connect Easy Webinar with LeadsBridge
Click on the Authorize button
You can choose a name for this Easy Webinar and LeadsBridge integration (you can also edit it later)
Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
Now that your Easy Webinar is connected, you can continue with the set-up of your bridge

Step 2.D: Configuration details for Easy Webinar

How to get HTML form code

If your CRM has the feature called Web-To-Form or HTML form, to embed HTML code inside a web page, you only need to copy and paste the HTML code into LeadsBridge as a new custom HTML form integration.

An HTML form code is something that typically starts with <form> and ends with </form>. Pay attention that the attribute “action” should be specified inside the tag form.

Learn more about HTML forms here: ( Learn more)

Other Info

If you don't have the form code but you have an opt-in form online, you may copy its code by following these steps:

Open your opt-in form page

Hover the form

Right-click to open the contextual menu

Click on "Inspect" the open the dev tool

Position at the form action line

Right-click and "Edit as HTML"

Copy the form code

"Encoding", "Timeout", "Success Patterns" and "Failure Patterns" can be left with their default values, you don't need to set them in most cases. If you'd like to know more, please read the common questions below.

Step 2.E: Email Receipt (Optional)

You may choose to receive an email receipt for each incoming lead.

Type the address(es) where you'd like to receive the receipt
You may also modify the Subject line of the email

Step 3: Fields Mapping

Here you'll be able to map your Intercom information with your Easy Webinar fields.

You will have Easy Webinar fields on the left. Match the information you wish to pass align from Intercom
Based on Easy Webinar functionality, some fields might be required; if this is the case, you can identify those fields with a * (star), so be sure to map all them
You can also use the functions to customize information like reformatting dates and times or modifying text, phone numbers and so on.
You may leave blank the box of a field's information you don't want to send through. Clicking on the Show unmapped fields button you will have visibility on all the available fields still not mapped

Step 3.A: Leads Filter (Optional)

If you'd like you could add a filter for incoming leads. This filter will sync only leads that meet the configured conditions

Click on the link Add Filter for Incoming Leads on the top left
A popup wil be opened where you can configure the filter
You can define a series of condition to filter the leads. The lead will be synced only when all the conditions will be met
Once finished, click the Save Changes button to switch back to the Fields Mapping to continue with the bridge configuration

Step 3.B Test Connection (Optional)

Once you’ve mapped all the fields that you need, if available, you can run a test of your connection by clicking on the Test Connection button.

Step 4: Save and Publish

Click on the Save and publish button

Congratulations! Now your bridge is up and running

Do you need help?

Here some additional resources:

Intercom documentation page and common questions
Easy Webinar documentation page and common questions
LeadsBridge KNOWLEDGE BASE
Contact support from your account clicking on the top right Support button

How to connect Intercom with Easy Webinar