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How to connect Intercom with Five9
Intercom / Five9
Documentation

Connect Intercom to Five9 with LeadsBridge

Intercom » Five9

In this article, you'll learn how to set up the bridge and connect Intercom to Five9 using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

  1. Head over to the left sidebar and click on Bridges
  2. You'll be taken to the Bridges section of your account
  3. Click on the Add New button
  4. You'll be taken to the first step of the bridge creation

Step 2: Setup your Intercom source

  1. Type in the name you'd like to call your integration
  2. Select the segmentation concept you'd like to use
  3. Click on the Authorize button
  4. Login to the account you'd like to use
  5. Allow LeadsBridge to access your Intercom information
  6. Once done you'll be taken back to the bridge with a blue info success message
  7. Select the segment you'd like to use as the source for your leads
  8. Click on the Next button

Step 3: Setup your Five9 destination

  1. Type in the integration's name in the dedicated field
  2. Enter HTML form code where you want to send your leads
  3. In order to get the HTML code of your form, you should get in touch with Five9, and they'll give it to you.

    Once you got the HTML code from Five9, you need to paste it under the HTML form code field.

    The code should be similar to the one in the screenshot below:
  4. Click on the Next button
  5. You'll now be able to select the destination segment to send your leads to
  6. You may choose to receive an email receipt for each incoming lead.
    • Type the address(es) where you'd like to receive the receipt
    • You may also modify the Subject line of the email
  7. Click on the Next button

That's all! Congratulations.

You'll be redirected to the bridges section of your account with a green success message at the top right of the page and your bridge will now be active.

Have you got some questions?

You may want to take a look at the common questions on the respective integration's documentation.

If you have any other questions, or need help to configure your bridge from Intercom to Five9 with LeadsBridge, do not hesitate to contact our Support!