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How to connect Listings To Leads with WhatCounts

Connect Listings To Leads to WhatCounts with LeadsBridge

Listings To Leads » WhatCounts

In this article, you'll learn how to set up the bridge and connect Listings To Leads to WhatCounts using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

  1. Head over to the left sidebar and click on Bridges
  2. You'll be taken to the Bridges section of your account
  3. Click on the Add New button
  4. You'll be taken to the first step of the bridge creation

Step 1: Bridge's Main information

  1. Choose a name for your bridge (this will only be visible inside LeadsBridge)
  2. You may add labels to help you identify your bridge later
  3. Choose Listings To Leads as the source for your bridge
  4. Choose WhatCounts as the destination
  5. Click on the Next button

Step 2: Setup your Listings To Leads source

You may send lead's information from Listings To Leads to LeadsBridge through the Email Importer feature.

Copy the Email Address that you see in this step and set this endpoint as the data receiver inside your Listings To Leads settings.

How to setup the webhook on Listings To Leads

Before proceeding

One last thing before proceeding to the next step is to send a test lead from Listings To Leads. This will allow us to recognize the attributes you'd like to pass along and offer them as presets in the next steps of the setup.

  1. Please make sure the LeadsBridge screen is saying "Waiting for New Lead...", it means that we're ready to receive your test data
  2. Go to Listings To Leads
  3. Submit a test lead
  4. Once done go back to LeadsBridge and verify that your test was sent successfully
  5. You should see the information processed correctly by the app
  6. Click on the Next button

Step 3: Setup your WhatCounts destination

  1. Type in the integration's name in the dedicated field
  2. Enter Domain, Username and Password to connect WhatCounts with LeadsBridge
  3. The Domain represents the URL you use to connect to your WhatsCount account.
    If you leave it blank, the default api.whatcounts.com will be used.

    In the Username field, you should type your WhatCounts Realm name.

    Finally, to get the Password, you should follow the steps below:
    1. Go to CUSTOMER CENTER » API MANAGEMENT » SETUP API.
    2. Copy the current API Password. If there is no password, click GENERATE PASSWORD.
  4. Click on the Next button
  5. You'll now be able to select the destination segment to send your leads to
  6. You may choose to receive an email receipt for each incoming lead.
    • Type the address(es) where you'd like to receive the receipt
    • You may also modify the Subject line of the email
  7. Click on the Next button

Step 4: Fields Mapping

Here you'll be able to map your source information with your destination fields.

You'll see a field name with the destination integration's logo at the top, this indicates the name of the field on WhatCounts.

Underneath there's a box where you may add the information you'd like to send.

  • Check each of the WhatCounts fields available
  • Match the information you wish to pass along from Listings To Leads
  • You may type the information manually and pass them as a static value
  • Use the functions to customize information like reformatting dates and times or modifying text, phone numbers and so on
  • You may also leave blank the box of a field's information you don't want to send through

Custom Fields

  1. If you'd like to add more fields, just look at the bottom of the page
  2. Head over the "Don't find a CRM custom field?" box
  3. Select the field you'd like to add from the dropdown list
  4. Click the Add Custom Field button
  5. The field will appear above
  6. Add the desired information, as you did with the other ones

Once accomplished your desired outcome, just click Next and head to the last step.

Step 5: Test

In this final step, you'll be able to send a lead from LeadsBridge to test if the configuration works properly.

  1. To create a new test lead, fill in the required information when prompted
  2. Click Test Now
  3. To test with a real lead, switch the toogle to "Test with existing lead".
  4. Click Sync Now along the lead you'd like to send
  5. If you did everything right the button will turn green, meaning your lead was synced successfully and the integration is ready
  6. Click Finish to save your settings and turn active your bridge

That's all! Congratulations.

You'll be redirected to the bridges section of your account with a green success message at the top right of the page and your bridge will now be active.

Have you got some questions?

You may want to take a look at the common questions on the respective integration's documentation.

If you have any other questions, or need help to configure your bridge from Listings To Leads to WhatCounts with LeadsBridge, do not hesitate to contact our Support!