Connect ManyChat to PrestaShop with LeadsBridge

In this article, you'll learn how to set up the bridge and connect ManyChat to My CRM Example using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

Head over to the left sidebar and click on the Create new Bridge green button
You'll be taken to the first step of the bridge creation

Step 1: Choose the apps you want to connect

Choose ManyChat as the source for your bridge
Choose PrestaShop as the destination for your bridge
Click on the Continue button
At this point you can choose a name for your bridge (this will only be visible inside LeadsBridge and you can also edit it later)

Step 2: Configure your ManyChat with PrestaShop

Step 2.A: Setup your ManyChat integration

Click on Connect ManyChat
Click on Create new integration to connect your ManyChat (or select an existing one from the dropdown if you already connected it)
A popup wil be opened where you can authorize the ManyChat integration
Fill URL, Access Secret field to connect ManyChat with LeadsBridge
Click on the Authorize button
You can choose a name for this ManyChat and LeadsBridge integration (you can also edit it later)
Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
Now that your ManyChat is connected, you can continue with the set-up of your bridge

Step 2.B: Configuration details for ManyChat

How to get URL, Access Secret

1. Go on your ManyChat account and click on "Flows".
2. Create a "New Flow" or "Edit" an existing one.
3. Once done, click on "Go to Flow Builder" and select "Perform Actions".
4. Add the "External Request" by clicking on "+ Action".
5. Click on "External Request" option to open the "Edit Request" page.
6. On the "Edit Request" page, paste the Webhook URL provided by LeadsBridge in the "Request URL" field.
7. On the "Request Body" section, click on "Add Full Subscriber Data" to add all user's fields. ( Learn more)

Other Info

Required: to use ManyChat as a source please confirm that you have the External Request (PRO feature) available in your ManyChat Flows.

8. Click on "Test the Request" to send a test lead to LeadsBridge.
9. On LeadsBridge side: stay on the Source step (2° step) of the bridge while sending this test, this way LeadsBridge will be able to recognize the fields and let you do the matching with your destination integration.

See the GIF below that illustrate the process.

Step 2.C: Setup your PrestaShop integration

Click on Connect PrestaShop
Click on Create new integration to connect your PrestaShop (or select an existing one from the dropdown if you already connected it)
A popup wil be opened where you can authorize the PrestaShop integration
Fill URL, API Key field to connect PrestaShop with LeadsBridge
Click on the Authorize button
You can choose a name for this PrestaShop and LeadsBridge integration (you can also edit it later)
Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
Now that your PrestaShop is connected, you can continue with the set-up of your bridge

Step 2.D: Configuration details for PrestaShop

How to get URL, API Key

The URL is the one used on your PrestaShop website.
To find your API Key you should follow the steps shown in the image below:

Step 2.E: Email Receipt (Optional)

You may choose to receive an email receipt for each incoming lead.

Type the address(es) where you'd like to receive the receipt
You may also modify the Subject line of the email

Step 3: Fields Mapping

Here you'll be able to map your ManyChat information with your PrestaShop fields.

You will have PrestaShop fields on the left. Match the information you wish to pass align from ManyChat
Based on PrestaShop functionality, some fields might be required; if this is the case, you can identify those fields with a * (star), so be sure to map all them
You can also use the functions to customize information like reformatting dates and times or modifying text, phone numbers and so on.
You may leave blank the box of a field's information you don't want to send through. Clicking on the Show unmapped fields button you will have visibility on all the available fields still not mapped

Step 3.A: Leads Filter (Optional)

If you'd like you could add a filter for incoming leads. This filter will sync only leads that meet the configured conditions

Click on the link Add Filter for Incoming Leads on the top left
A popup wil be opened where you can configure the filter
You can define a series of condition to filter the leads. The lead will be synced only when all the conditions will be met
Once finished, click the Save Changes button to switch back to the Fields Mapping to continue with the bridge configuration

Step 3.B Test Connection (Optional)

Once you’ve mapped all the fields that you need, if available, you can run a test of your connection by clicking on the Test Connection button.

Step 4: Save and Publish

Click on the Save and publish button

Congratulations! Now your bridge is up and running

Do you need help?

Here some additional resources:

ManyChat documentation page and common questions
PrestaShop documentation page and common questions
LeadsBridge KNOWLEDGE BASE
Contact support from your account clicking on the top right Support button

How to connect ManyChat with PrestaShop