Integrate Zendesk Chat with LeadsBridge

Zopim is the Zendesk Chat software that you can add to your Zendesk account to start offering a live chat support to all your customers

In this article, you'll learn how to connect your LeadsBridge account with Zendesk Chat.

Connect Zendesk Chat integration

1. Head over to the left sidebar and click on Integrations
2. Click on the Add New button
3. Enter a recognizable name for your integration
4. Click on the Browse button
5. Select "Zendesk Chat" from the providers list
6. Click on the Next button
7. Enter the Sub Domain, Client ID, Client Secret, Username and Password to connect Zendesk Chat with LeadsBridge
8. Subdomain, Required if your users access Chat from a Zendesk Support subdomain (like .zendesk.com/chat).
9. Client ID, Client Secret
   
   
10. Click on the Authorize button
11. A Zendesk Chat's wizard will popup
12. Enter your credentials and grant the access to LeadsBridge
13. Head back to LeadsBridge and click on the Finish button

Which entity concepts we support for Zendesk Chat

1. Visitor

   A person who is visiting your website

Which segmentation concepts we support for Zendesk Chat

With LeadsBridge you may use these segmentation concept for Zendesk Chat.

1. Chat

   Represent a chat with a visitor

• How to create a bridge
• How to connect any CRM/Platform

If you have any further questions regarding this matter, or if you need help to set up the connection between Zendesk Chat with LeadsBridge, do not hesitate to get in touch!