Integrate Zendesk Chat with LeadsBridge

Intro

Zopim is the Zendesk Chat software that you can add to your Zendesk account to start offering a live chat support to all your customers

In this article, you'll learn how to connect your LeadsBridge account with Zendesk Chat.

Click on Connect Zendesk Chat
Click on Create new integration to connect your Zendesk Chat (or select an existing one from the dropdown if you already connected it)
A popup wil be opened where you can authorize the Zendesk Chat integration
Click on Authorize and you will be prompted to the Zendesk Chat authorization experience
Here you will need to provide the info required and grant access to LeadsBridge
Once done, you will be get back to LeadsBridge application
You can choose a name for this Zendesk Chat and LeadsBridge integration (you can also edit it later)
Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
Now that your Zendesk Chat is connected, you can continue with the set-up of your bridge

Client ID, Client Secret

Subdomain, Required if your users access Chat from a Zendesk Support subdomain (like .zendesk.com/chat).

With LeadsBridge you may use these entity concepts for Zendesk Chat.

With LeadsBridge you may use these segmentation concepts for Zendesk Chat.

Here some additional resources: