Streamline your data management process with the ActiveDEMAND + TeamSupport integration

ActiveDemand is a marketing automation tool that you can integrate with your CRM in order to align your sales and marketing activity. ActiveDemand allows businesses of any size to deliver their collected leads to CRMs, together with historical information and crucial data that sales teams can leverage to make more sales. With ActiveDemand you can segmentate your audience and identify the right strategies to convert a lead into customer.

Thanks to an easy and configurable lead scoring, ActiveDemand lets you and your team understand the quality of your leads, allowing you to make better decisions, timely. ActiveDemand’s features are designed to take care of your customers during the entire sales process, and more. Once the client has been acquired, you can send the info back to marketing and further nurture and engage him/her, in order to increase the customers lifetime value.

ActiveDemand provides a transparent and intuitive analysis tool, that gives you an overview on all your marketing activities. Thanks to this, you’ll be able to easily understand what marketing campaigns are working and what needs to be improved.

TeamSupport is a software for customer support, mainly designed for the B2B market. TeamSupport helps teams collaborate with each other, eliminating communication errors, improving communication with customers and quickly solving customer problems.

TeamSupport has several features that are essential for improving team collaboration and providing customer support. When customers make new requests, they are given a unique ticket ID. The ticket automation feature allows support staff to mark messages by type or word.

TeamSupport is a solution suitable for companies of any sector and size that have a help desk or a support team.