Streamline your data management process with the Callexa Feedback + Bitrix24 Webhook integration

Callexa allows you to analyze and measure customer sentiment using modern one-click surveys based on the Net Promoter® Score (NPS), which allow you to measure the willingness of customers to recommend their friends or colleagues to your business.

In this way, the client puts his credibility into play, which translates into more accurate evaluations than impersonal assessments. The NPS is already used by many reputable companies and has been shown to achieve higher response rates than normal survey methods.

In addition, Callexa offers customizable survey templates. All survey models are optimized for shipping and compatible with most email clients, webmail services or web browsers. Adapt Callexa models to your needs with customized text blocks, colors and your company logo. No script, so easy. In addition, you can add optional follow-up questions and tag ratings for more detailed feedback.

Bitrix24 is a popular project management tool, this app offers tools such as a CRM, project management, time management, document management, and tasking in a social-style environment that includes content sharing, instant messaging, commenting, liking, and user profiles.

Bitrix24 makes communications simple with social features such as comments and liking, and automated processes like notifications, assisted reporting, and subscriptions to groups or discussions. Moreover, Bitrix24 offers practical solutions to manage a company online. There are precise and flexible tools for each operation such as tasks, sales processing and reports. Standard workflows (Leave Requests, Business Trips, Expenses, Purchases, General Requests) are included Bitrix24 Standard and Professional plans. Any time your employees need to ask for leave, submit expenses, request technical assistance or put a purchase request in, they can do it.

Bitrix24 lets you create posts from emails and add email recipients to your posts. Participating in discussion is as easy as replying to an email or clicking "Add Comment" button that takes external users to a special secure web page. To create new post from email, simply forward it to a special address listed in employee profile. No matter which collaboration tool you choose intranet, extranet or email everything will be indexed and stored inside your Bitrix24 account.