Generate more leads with the Desk + ClickSend SMS integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

Clicksend is an SMS provider who offers a wide range of services covering SMS Gateway, Bulk SMS, SMS Marketing just to mention a few in the communication arena for businesses.

This Gateway provider offers online SMS in a seamless integration way from any web enabled computer with no setup required. Sending text messages to clients, individuals or organisations has been made simple by ClickSend’s infrastructure and sound network systems. The ClickSend products that are easy-to-use and generate real business, whilst providing you with real results and data. From Bulk SMS Gateways and Email Marketing Tools, through to Fax, Post and Geolocation services, this products create ideal marketing platforms that are used by some of the largest and most trusted brands in Australia and around the world.

ClickSend's web MMS gateway service allows you to send and receive MMS picture messages to mobile phones. Send MMS messages using our API or our online dashboard. ClickSend enables you to deliver high volume SMS through the high performance SMPP gateway. If you’re looking for a high throughput SMS aggregator, this is the product you’re looking for. Moreover, with ClickSend you can use SMS keywords and auto-responders to run promotions, deliver info, voting systems & polls, deliver coupons and so much more. Send SMS online to deliver more value to your customers and generate more business. ClickSend's SMS gateways are user friendly and provide easy-to-navigate SMS solutions.