Generate more leads with the Desk + ClientSuccess integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

ClientSuccess is a customer success software specifically designed to help SaaS companies better manage, retain and grow their established customer base. Saas owners need to manage many aspects of their business, including communication with their leads and clients. Thanks to ClientSuccess, it is possible to provide a personal approach with your customers’ base throughout their entire life cycle.

With ClientSuccess, track your results and analyze your business is easier than ever. In fact, the platform creates for you usable insights, detailed customer analyzes and best practices that will help your company grow. Thanks these automatically calculated insights, it is easy for you to make the most important decisions for your business.

Traditional CRM are not easy to use, but ClientSuccess is a simple yet sophisticated solution that provides the tools, best practices,and analysis that you need to manage your customers. If you are a manager, you’ll be able to provide deep analysis, metrics and reports for a complete view to the health of your SaaS business.