Generate more leads with the Desk + Dealer Track integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

DealTrak is a platform that facilitates finance & insurance transactions in the automotive industry, this software help dealers and finance brokers to do over 200 finance, insurance, data and other value-added products and service providers, allowing them to offer compliantly and efficiently engine F & I products to car buyers.

Dealer Track provides integrated dealership technologies, which enable car dealers and automotive business owners to manage employee productivity, sales teams and marketing activities. Dealer Track’s CRM (Customer Relationship Management) is the tool that tells you exactly “who to call and when to call them.” Thanks to the CRM, you can follow up your prospects and clients, in order to build meaningful relations with your customers without losing a single opportunity. Follow up your prospects at every stage of the sales process, get more service appointments and more customers visiting your dealership.

Delaer Track’s CRM helps dealerships stay focused on their customers, by sending bulk emails, push advertising phone calls, managing your staff’s work and to-do list, and much more. In other words, it is possible to automate all sales activities by building a process that involves your whole team.