Generate more leads with the Desk + DealerWeb integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

Dealerweb is an automotive retail showroom CRM specifically designed for retailers and OEM's alike.

For over a decade, the team has been instrumental in delivering tangible and measurable value to the sales performances of national and regional dealer groups, OEM's and single franchise independents.

The company’s success has been largely due to product design and implementation coupled with a deep understanding of the automotive retail sales process. This ensures that the software is designed to meet the exacting requirements and working needs of clients? who constantly engage with it, whether they are at the sharp end of sales, in support or occupying a more overriding strategic role.