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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Docsify
Docsify is an innovative evaluation software for potential customers designed primarily for sales representatives and managers. Docsify allows you to effectively engage potential customers and keep track of their behavior at every single point of contact. In this way it is possible to completely optimize sales processes and achieve better results.
Benefits of using Docsify
Docsify is able to provide email services, documents and website tracking, flexible email automation and lead scoring. By doing so, it is possible to optimize the work of many different teams of a company: marketing, customers service, salespeople, and much more. As a result, users spend their time smarter, close more business faster and dramatically increase their team's productivity.
Why should I use Docsify
Docsify also includes content analysis, team productivity monitoring and integration with Gmail and many of the most popular and widely used customer relationship management systems (CRM).
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Being a Travel company, Almundo needed to reach travel-interested users. Thanks to LeadsBridge and Facebook Lead Ads, Almundo was able to increase their subscribers by 20% and improve the campaign R.O.I. by 6 %