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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is ForceManager
ForceManager is a pioneer in sales management software for field sales teams, facilitating their work and providing greater visibility into what is happening in the field.
Benefits of using ForceManager
ForceManager's goal is to professionalize sales through technology, ForceManager now has offices in the UK, Spain, Colombia and Mexico. Its international team helps customers in over 30 countries to plan, execute and supervise their sales strategy.
Why should I use ForceManager
For sales managers, ForceManager offers a wide range of features that enable them to monitor the business and performance of the sales team in the field, gain insight and implement effective strategies to improve sales.
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leads with Desk
leads with Desk
R&R Sales needed to develop a clear strategy to collect high quality In–Market leads, tanks to LeadsBridge and Facebook Lead Ads R&R was able to improve the number of new leads per month up to +60