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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Google Merchant Center
Google Merchant Center is the Google platform that allows users to upload the products of a site directly to the Google Search Engine to advertise them. When this happens, users can see the products when they search for the keywords associated with the products and set with the Google Ads program for paid ads.
Benefits of using Google Merchant Center
The Google Merchant Center platform and the Google Ads platform allow you to configure Google Shopping campaigns, the tool with which Google displays product data sheets based on keywords and the economic value attributed by the advertiser to those words.
Why should I use Google Merchant Center
Google decides when to show ads based on-site and offers to determine which search queries trigger the ads. Google Merchant Center also offers sellers many benefits, such as attracting many more customers and reaching potential buyers who are already looking for that product on Google.
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Being a Travel company, Almundo needed to reach travel-interested users. Thanks to LeadsBridge and Facebook Lead Ads, Almundo was able to increase their subscribers by 20% and improve the campaign R.O.I. by 6 %