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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Magento
Magento is an open source, commerce platform for retailers and brands who want to take the most out of their online presence, in order to grow their businesses online and make more sales.
Benefits of using Magento
With Magento your store is hosted in the cloud, which means that your content is delivered quickly, and everything is more secure and fast. When you open your commerce store online, you need to manage many “teachy” stuff. For example: traffic spikes, discounts, and much more.
Why should I use Magento
Magento allows you to create your own store online, manage your sales and connect with your audience, effortlessly. You don’t have to fear holidays and traffic spikes, just focus on your business, create irresistible promotions and let Magento do the rest. Magento avoids stress. You can take your business under control, 24/7, by getting real time performance analytics. - Queste piattaforme non sono integrate e sono solo disponibili nel PixelEnhancer
Create new Magento customers
in groups
with Desk
Update Magento customers
in groups
with Desk