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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Referral Rock
Referral Rock is an online customer referral service for small business owners and independent service providers. Using the Referral Rock software service with proven best practices, you can put your referral marketing on autopilot instead of hoping referrals happen by themselves.
Benefits of using Referral Rock
Every small business owner knows word of mouth can be a powerful way to grow a business. Referral Rock helps small businesses get more referrals by making it more easier for your customers to refer business to their friends by utilizing proven referral marketing strategies and tactics built into the service.
Why should I use Referral Rock
With Referral Rock a business can build, publicize and track customer referral marketing promotions online. Allowing new leads from existing customers to fall right into a business's pipeline.
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Turner Automotive Group created campaigns to improve their marketing automation strategy. Thanks to LeadsBridge and Facebook, Turner Automotive Group was able to reduce the cost per lead by 95%