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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Sales Creatio - formerly bpm online
Sales Creatio - formerly bpm’ online, is a unified cloud-based CRM software and intelligent BPM platform for the automation of marketing, sales, and services. This tool is designed to meet the needs of medium and large companies, allowing them to manage the customer lifecycle, from lead to sales and customer service, without interruption.
Benefits of using Sales Creatio - formerly bpm online
Sales Creatio - formerly bpm’ online offers users the ability to view marketing, sales, and service activities through a single CRM platform. Sales Creatio - formerly bpm’ online provides three integrated products, which can be used separately or in a single CRM package: Marketing Creatio, Sales Creatio, and Service Creatio.
Why should I use Sales Creatio - formerly bpm online
Sales Creatio - formerly bpm’ online can be deployed on-demand as a cloud-based or on-site solution, where data is hosted internally on the company's servers. In both cases, users can access the platform using a web browser or mobile app. The system is compatible with both Windows and iOS.
Create new Sales Creatio - formerly bpm online
leads with Desk
Update Sales Creatio - formerly bpm online
leads with Desk
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