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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Salesboom
Salesboom CRM is a customer relationship management platform based in the cloud that gives businesses tools and capabilities to enhance their customer relationships and drive sales upwards. While designed primarily to cater to the CRM needs of small and medium sized companies, Salesboom CRM has also proven to be a perfect fit for large corporations.
Benefits of using Salesboom
With a very low total cost and minimal risk with no large upfront expenses, Salesboom CRM has become a popular name in the CRM industry with its powerful business collaboration tools and advanced customer service functionality.
Why should I use Salesboom
With a user-friendly interface, users don’t have to worry about a steep learning curve to get acquainted with the software. It is packed with many features, including sales force automation, business intelligence and analytics, CRM workflow automation, marketing automation, Google Apps integration and more. Since Salesboom CRM is cloud-based, there is no need to download software or purchase extra hardware.
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