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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Stride
Stride's CRM software leverages customer data to connect employees to customers and prospects. By sharing sales information throughout the organization through Stride, you will be able to work together to conclude business and monitor the overall health and success of your company.
Benefits of using Stride
By focusing your efforts on forecasting and selling, Stride CRM will help you close more contacts and increase sales. Automation will allow you to spend more time on sales and less time on administration. All customer data and information can be accessed from a central server.
Why should I use Stride
Thanks to Stride CRM, you'll be able to access your database from a desktop, laptop, tablet or iOS or Android device. No matter where you are or what device you are using, you will be in touch with your customers and your sales team.
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