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What is Dialfire
Dialfire is an easy to use Cloud Call Center software for individuals and companies. With Dialfire you can say goodbye to installation costs and there's nothing to install, all you need is a web browser. There are no monthly fees, you only pay for telephony.
Benefits of using Dialfire
Easy-to-use outbound call center software and predictive cloud dialer. Highly reliable and secure, Dialfire increases productivity through customizable modules, multi-step campaigns with automated workflows, customizable real-time input analysis, call monitoring and recording.
Why should I use Dialfire
Dialfire integrates with your existing software via REST API and supports outsourcing for subcontracted call centers. Dialfire is ideal for large and distributed offices.
What is Five9
Five9 is used by call centers all over the world to manage inbound, outbound, blended or multi-channel contact centers.
Benefits of using Five9
Five9 offers IVRs with speech recognition, multi channel ACD, predictive dialers and customer relationship management (CRM) integrations, and offers integrated workforce optimization and integrated call recording, agent scripting and quality monitoring components.
Why should I use Five9
Most call centers can be installed in a few days, since agents only need computers and headsets with Internet technology to get started. In addition, Five9 is able to adapt to new business needs (seasonal requests, remote agents, peak call times, etc.) and adapts to your business as it grows.
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