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What is FreshSales
FreshSales is an all-in-one CRM solution strongly focused on Sales Management which provides several tools and features, including Email Marketing, Automation, advanced Lead Management system, Logged Phone Calls and a robust Event Tracking system.
Benefits of using FreshSales
FreshSales’ Lead Management system helps you to easily turn your website visitors to new leads, segment them based on their activities/engagement with your website, and assign each one to the right salesperson of your organization, based on location. In fact, you can group your sales team by territories, in order to automatically pass them the leads. It’s a great feature that can be useful to close more deals. In the meantime, Freshsales will enrich their profiles with social media information and photos. Then you can assign a score to each lead and schedule tasks and appointments with leads and customers as well.
Why should I use FreshSales
The main focus of this CRM are sales, as its name suggests. Freshsales offers a stunning visual sales pipeline, that allows you to easily identify the your leads and deals in each stage of your pipeline, getting crucial insights and follow-up them directly from the dashboard. Freshsales also provides a phone call and voicemail system, with tracking and logged phone calls, an email marketing solution with dozens of templates, reports and insights, and a common inbox for the entire sales team.
What is Convoso
Convoso provides a simple to use, yet powerful inbound and outbound call center platform designed to supercharge your call center productivity (contact/list penetration rate, conversions, talk time, etc) by over 300%. Convoso products are equipped with proprietary and market-leading features and functionality that cater to call centers of any size – from outbound call centers ranging from 1-10 seats to inbound, outbound, and blended call centers from 11-1000+ seats.
Benefits of using Convoso
Convoso’s technology and dedicated team members make the entire set up and launch of our platform fast and easy. Whether you’re just launching your call center, or even transitioning from an existing call center provider they guarantee a seamless transition/migration.
Why should I use Convoso
Convoso allows you to boost your agents’ productivity. The gamified features like leaderboards make working fun not only for regular agents but also those who are in training mode. It can help your business grow and have high levels of customer satisfaction.