Streamline your data management process with the Gravity Forms + Five9 integration

Gravity Forms is a complete form management solution for WordPress. With Gravity Forms you can build complex powerful forms in minutes with no programming required.

With Gravity Forms, you can create almost any type of form, including user surveys, polls, file upload forms, support requests, online orders, quizzes, and questionnaires. Thanks to the rich text editor field, even fully formatted WordPress post submissions are accepted by Gravity Forms.

Through its configuration settings, you get a great deal of control over how users can interact with your forms and how form entries are handled. These options cover who receives form entry notifications and in what format, the ability to set the availability of forms according to date, user role, or the number of entries received, and much more.

Five9 is used by call centers all over the world to manage inbound, outbound, blended or multi-channel contact centers.

Five9 offers IVRs with speech recognition, multi channel ACD, predictive dialers and customer relationship management (CRM) integrations, and offers integrated workforce optimization and integrated call recording, agent scripting and quality monitoring components.

Most call centers can be installed in a few days, since agents only need computers and headsets with Internet technology to get started. In addition, Five9 is able to adapt to new business needs (seasonal requests, remote agents, peak call times, etc.) and adapts to your business as it grows.