Streamline your data management process with the Helpscout + Cliengo integration

Help Scout is a simple customer service software that allows businesses to make more human and personal every customer service interaction. Nowadays, a personal touch with the companies may significantly increase your sales volume. That’s why Help Scout helps companies of any size grow their business, by connecting with their audience, where other help desks couldn’t.

Help Scout allows you to scale your results, by providing a wide range of automated actions that enable you to reduce your customer support efforts. In fact, keeping your customer service and support human and personal doesn’t mean that everything needs to be manual or live. Help Scout lets you define repeatable automation tasks based on users’ actions, by setting up simple and visual workflows.

With Help Scout you can create multiple mailboxes for different shared email addresses. By doing so, you can work seamlessly across departments and manage several businesses and brands through just one account. Help Scout empowers the collaboration within team members and employees, by keeping everyone working on the same page and see other people’s activity in real-time. This improves your team’s productivity, avoids double tickets and makes your customers happy!

Cliengo is a friendly Chatbot that converts the visitors into leads, automatically. Cliengo is a multi-language chatbot with a built-in contact tracking for the sales team. This chatbot platform helps user to convert website visitor into customer.

Cliengo simulates the behavior of a real person to obtain the user's visitors contact data. It can prepare a custom plan with unique features according to the user's needs. With this new feature, the user's bot handles the initial communication with the potential clients.

The user can actually join the conversations and chat with their visitors.