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What is Helpscout
Help Scout is a simple customer service software that allows businesses to make more human and personal every customer service interaction. Nowadays, a personal touch with the companies may significantly increase your sales volume. That’s why Help Scout helps companies of any size grow their business, by connecting with their audience, where other help desks couldn’t.
Benefits of using Helpscout
Help Scout allows you to scale your results, by providing a wide range of automated actions that enable you to reduce your customer support efforts. In fact, keeping your customer service and support human and personal doesn’t mean that everything needs to be manual or live. Help Scout lets you define repeatable automation tasks based on users’ actions, by setting up simple and visual workflows.
Why should I use Helpscout
With Help Scout you can create multiple mailboxes for different shared email addresses. By doing so, you can work seamlessly across departments and manage several businesses and brands through just one account. Help Scout empowers the collaboration within team members and employees, by keeping everyone working on the same page and see other people’s activity in real-time. This improves your team’s productivity, avoids double tickets and makes your customers happy!
What is Emma
Emma is a digital marketing platform that enables you to automate your email marketing, sending personal, relevant and timely campaigns to your audience.
Benefits of using Emma
Here are some of the best Emma’s features for marketers and business owners: Landing pages and web forms Build high converting and web forms and beautifully designed landing page in minutes, using a simple drag-and-drop editor that saves your time. Acquire more leads using lightbox forms and get insights on what’s working in your marketing (and what’s not). Automations Discover your customers behavior using website data and users’ activity. Send targeted emails using segments of your audiences based on your subscribers’ interests, clicks and opens.
Why should I use Emma
With Emma you can test everything that matters on your marketing: find the best CTA, the right image and content length. Track and analyze your results in order to achieve your business goals faster. Integrations Emma connects with the most important apps and services online, giving you the ability to expand your marketing campaigns to the most relevant platforms for your business.
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