Does LiveAgent integrate with ClickSend SMS? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and ClickSend SMS
What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is ClickSend SMS
Clicksend is an SMS provider who offers a wide range of services covering SMS Gateway, Bulk SMS, SMS Marketing just to mention a few in the communication arena for businesses.
Benefits of using ClickSend SMS
This Gateway provider offers online SMS in a seamless integration way from any web enabled computer with no setup required. Sending text messages to clients, individuals or organisations has been made simple by ClickSend’s infrastructure and sound network systems. The ClickSend products that are easy-to-use and generate real business, whilst providing you with real results and data. From Bulk SMS Gateways and Email Marketing Tools, through to Fax, Post and Geolocation services, this products create ideal marketing platforms that are used by some of the largest and most trusted brands in Australia and around the world.
Why should I use ClickSend SMS
ClickSend's web MMS gateway service allows you to send and receive MMS picture messages to mobile phones. Send MMS messages using our API or our online dashboard. ClickSend enables you to deliver high volume SMS through the high performance SMPP gateway. If you’re looking for a high throughput SMS aggregator, this is the product you’re looking for. Moreover, with ClickSend you can use SMS keywords and auto-responders to run promotions, deliver info, voting systems & polls, deliver coupons and so much more. Send SMS online to deliver more value to your customers and generate more business. ClickSend's SMS gateways are user friendly and provide easy-to-navigate SMS solutions.
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