Does LiveAgent integrate with ClientSuccess? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and ClientSuccess
What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is ClientSuccess
ClientSuccess is a customer success software specifically designed to help SaaS companies better manage, retain and grow their established customer base. Saas owners need to manage many aspects of their business, including communication with their leads and clients. Thanks to ClientSuccess, it is possible to provide a personal approach with your customers’ base throughout their entire life cycle.
Benefits of using ClientSuccess
With ClientSuccess, track your results and analyze your business is easier than ever. In fact, the platform creates for you usable insights, detailed customer analyzes and best practices that will help your company grow. Thanks these automatically calculated insights, it is easy for you to make the most important decisions for your business.
Why should I use ClientSuccess
Traditional CRM are not easy to use, but ClientSuccess is a simple yet sophisticated solution that provides the tools, best practices,and analysis that you need to manage your customers. If you are a manager, you’ll be able to provide deep analysis, metrics and reports for a complete view to the health of your SaaS business.
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leads with LiveAgent
leads with LiveAgent
Jidd Motors is a Luxury Car Dealer that was looking to drive targeted traffic to its luxury car dealership.Thanks to LeadsBridge and Facebook Lead Ads, Jidd Motors was able to improve leads collected in 16 days up to +41%