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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is Momentum
Momentum is an Automotive CRM solution created by lead-conversion experts and specifically designed to grow your car dealership business. Momentum CRM enables elite auto dealerships to maximize sales through a proprietary CRM software, by receiving a customized support and mentoring - which gives you the skills to get the most out of your marketing tools. Momentum CRM combines state-of-the-art technology, industry expertise and proven strategies to increase bottom-line profitability.
Benefits of using Momentum
Momentum provides a single CRM solution that fits for all departments. Its unparalleled implementation combined with an ongoing training and mentoring have already helped dealerships worldwide increase their customer retention and trust. Momentum CRM increases the bottom line profitability of automotive retailers by focusing on point-of-contact excellence.
Why should I use Momentum
Through an efficient Internet lead management, you can manage the leads and clients acquired from any online source and optimize your marketing. Through the showroom traffic control tool, you’ll always know how your showroom performs and how to improve your results. Other features include phone up tracking, closed RO follow (Service decline and No Show follow up), and much more tools that enable you to measure the success of your business through satisfaction of clients, employees and shareholders.
Create new Momentum
leads with LiveAgent
leads with LiveAgent
Leboha is e-commerce for wellness products the goal of Leboha was to grab conversions with a giveaway to help build a mailing list and following. Thanks to LeadsBridge Leboha decreasing the cost per conversion up to -85%