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Generate more leads with the LiveAgent + NetSuite integration
LiveAgent / NetSuite
Integrations

Streamline your data management process with the LiveAgent + NetSuite integration

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Does LiveAgent integrate with NetSuite? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and NetSuite

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of NetSuite

NetSuite is a business management software, which also includes an ERP (Enterprise Resource Planning) solution. NetSuite is a scalable solution, suitable from companies from midsized businesses to large enterprises. NetSuite manages the entire organization processes, including financial, asset, revenue, order, supply chain, and inventory management.

NetSuite offers multiple benefits that can be exploited by users who use it, for example, the first benefit is the scalability in terms of functionality because NetSuite allows you at any time to expand its functionality by having complete customization through full compatibility between releases. The second NetSuite's benefit is given by the scalability in terms of infrastructure and managed volumes, guaranteed by the use of an S.a.a.S. that allows, through the adoption of the most modern technologies, to have a system always correctly sized.

An excellent reason to use NetSuite is certainly the automation services. NetSuite offers these services that can cover any aspect of sales processes (including billing and invoicing) and include project management and accounting systems, the management solution expenses, and a reliable analysis platform that provides advanced and detailed performance and forecast data. Surely a massive plus for a Business Management Software.


What you can do with LiveAgent and NetSuite

Create new NetSuite leads in saved searches with LiveAgent

Create new NetSuite leads with LiveAgent

Create new NetSuite prospects in saved searches with LiveAgent

Create new NetSuite prospects with LiveAgent

Create new NetSuite customers in saved searches with LiveAgent

Create new NetSuite customers with LiveAgent

Create new NetSuite employees in saved searches with LiveAgent

Create new NetSuite employees with LiveAgent

Create new NetSuite contacts in saved searches with LiveAgent

Create new NetSuite contacts with LiveAgent

Create new NetSuite partners in saved searches with LiveAgent

Create new NetSuite partners with LiveAgent

Update NetSuite leads in saved searches with LiveAgent

Update NetSuite leads with LiveAgent

Update NetSuite prospects in saved searches with LiveAgent

Update NetSuite prospects with LiveAgent

Update NetSuite customers in saved searches with LiveAgent

Update NetSuite customers with LiveAgent

Update NetSuite employees in saved searches with LiveAgent

Update NetSuite employees with LiveAgent

Update NetSuite contacts in saved searches with LiveAgent

Update NetSuite contacts with LiveAgent

Update NetSuite partners in saved searches with LiveAgent

Update NetSuite partners with LiveAgent


Other popular NetSuite integrations offered by LeadsBridge

No integration available but…
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