Streamline your data management process with the LiveAgent + Pro Agent Websites integration

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Pro Agent Websites provides REALTORS and BROKERS with a simple, easy-to-use platform, moreover, this platform helps you with lead management and marketing needs.

Pro Agent Websites fully integrates your MLS IDX listings into your website with fast interactive searches for your customers. Pro Agent Websites provides an industry-leading acquisition that allows you to get all the information you need to track your customers and keep them informed while allowing you to monitor all their activities on Pro Agent Websites CRM's. This gives you the added benefit of saving time, organizing and offering you a simple but powerful and easy-to-use software for all your real estate needs.

Pro Agent Websites' mission is to provide customers with the best value for money and the best performance in real estate technology at an affordable cost.