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Generate more leads with the LiveAgent + Sumo integration
LiveAgent / Sumo
Integrations

Streamline your data management process with the LiveAgent + Sumo integration

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Does LiveAgent integrate with Sumo? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 380 integrations. Start now connecting LiveAgent and Sumo

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Sumo

Sumo is a powerful tool that helps e-commerce companies grow their email lists, increase conversions, and generate more leads and sales.

Sumo offers a multitude of solutions that are tried and tested to increase website traffic, create a substantial online follower base, and help you monitor and guide your websites towards growth. Sumo has the solutions useful to make websites more attractive to visitors and encourage them to stay and eventually become new customers and subscribers.

With Sumo, pop-ups become effectual means of acquiring all the information needed from the visitors, such as full names and email addresses. Moreover, Sumo makes it easy for the entire team to create pop-ups that can be configured to appear in strategic contact points during the visit of your visitors, ensuring the correct acquisition of leads. Also, with Sumo's integration with Google Analytics, there is no need to spend much time analyzing statistics and trends, because you can obtain all the data you need in real-time.


What you can do with LiveAgent and Sumo

Create new Sumo leads with LiveAgent

Update Sumo leads with LiveAgent


Other popular Sumo integrations offered by LeadsBridge

No integration available but…
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