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Generate more leads with the LiveAgent + Vonage integration
LiveAgent / Vonage
Integrations

Streamline your data management process with the LiveAgent + Vonage integration

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Does LiveAgent integrate with Vonage? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Vonage

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Vonage

Vonage is an innovative platform that creates an omnichannel communication center to establish effective connections with leads and clients for better results.

Vonage integration platform enables a team to completely transform the customer experience. The service gives access to a comprehensive set of communication channels to connect with clients faster and more effectively.

With the Vonage integration platform, a business can also manage all conversations and receive unlimited reports to track the effectiveness, audit multiple accounts for further reporting, as well as to use subaccounts. That will make configuration, reporting, and billing process for different projects more simple.


What you can do with LiveAgent and Vonage

Create new Vonage sms with LiveAgent

Update Vonage sms with LiveAgent


Other popular Vonage integrations offered by LeadsBridge


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