Streamline your data management process with the LiveChat Inc + Admitek integration

LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.

Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.

The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.

Admitek is one of the rapidly growing technology companies in East India based in Calcutta. If you are looking for a truly complete CRM that can effectively manage every aspect of your higher education institution, it is worth taking a look at this software.

With over 10 years of experience, Admitek offers a young team of 8 people, committed to building cost-effective, customer-focused products. The offers of Admitek include solutions for sectors such as Education, Hospitality, Food and Drink, and Finance. The company also provides solutions for other vertical sectors such as production, retail, distribution, and healthcare.

Admitek can help you by sending bulk SMS alerts and automating alert management tools to online payment management and effective protection of private information.