Generate more leads with the LiveChat Inc + Bitrix24 Webhook integration

Integrate LiveChat Inc with Bitrix24 Webhook

LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.

Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.

The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.

Bitrix24 is a popular project management tool, this app offers tools such as a CRM, project management, time management, document management, and tasking in a social-style environment that includes content sharing, instant messaging, commenting, liking, and user profiles.

Bitrix24 makes communications simple with social features such as comments and liking, and automated processes like notifications, assisted reporting, and subscriptions to groups or discussions. Moreover, Bitrix24 offers practical solutions to manage a company online. There are precise and flexible tools for each operation such as tasks, sales processing and reports. Standard workflows (Leave Requests, Business Trips, Expenses, Purchases, General Requests) are included Bitrix24 Standard and Professional plans. Any time your employees need to ask for leave, submit expenses, request technical assistance or put a purchase request in, they can do it.

Bitrix24 lets you create posts from emails and add email recipients to your posts. Participating in discussion is as easy as replying to an email or clicking "Add Comment" button that takes external users to a special secure web page. To create new post from email, simply forward it to a special address listed in employee profile. No matter which collaboration tool you choose intranet, extranet or email everything will be indexed and stored inside your Bitrix24 account.

What you can do with LiveChat Inc and Bitrix24 Webhook

Create new Bitrix24 Webhook contacts in lead sources with LiveChat Inc

Create new Bitrix24 Webhook contacts in deal stages with LiveChat Inc

Create new Bitrix24 Webhook contacts with LiveChat Inc

Create new Bitrix24 Webhook leads in lead sources with LiveChat Inc

Create new Bitrix24 Webhook leads in deal stages with LiveChat Inc

Create new Bitrix24 Webhook leads with LiveChat Inc

Create new Bitrix24 Webhook deals in lead sources with LiveChat Inc

Create new Bitrix24 Webhook deals in deal stages with LiveChat Inc

Create new Bitrix24 Webhook deals with LiveChat Inc

Update Bitrix24 Webhook contacts in lead sources with LiveChat Inc

Update Bitrix24 Webhook contacts in deal stages with LiveChat Inc

Update Bitrix24 Webhook contacts with LiveChat Inc

Update Bitrix24 Webhook leads in lead sources with LiveChat Inc

Update Bitrix24 Webhook leads in deal stages with LiveChat Inc

Update Bitrix24 Webhook leads with LiveChat Inc

Update Bitrix24 Webhook deals in lead sources with LiveChat Inc

Update Bitrix24 Webhook deals in deal stages with LiveChat Inc

Update Bitrix24 Webhook deals with LiveChat Inc

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