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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is BombBomb
BombBomb is a video messaging service that allows you to record, send and track personalized video emails within the applications you use every day, designed for: Large sales organizations, real estate professionals, mortgage and securities, consultants and coaches, Non-profit and ministries, marketing agencies, small and medium-sized businesses of all kinds.
Benefits of using BombBomb
BombBomb simplifies the use of simple videos to create relationships via email, text and social. With this software, you can monitor and convert new contacts, connect with active customers and stay in touch with already established customers. All this is possible thanks for the power of video through your smartphone, tablet, webcam or any other device.
Why should I use BombBomb
BombBomb offers comprehensive monitoring and analysis, including real-time alerts and relationship scores, all at an extremely competitive price. In addition, all customers enjoy the well-organized real-time support.
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