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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is ClinchPad
ClinchPad is cloud-based sales management software developed for small businesses that can help you manage sales pipelines, manage contacts and create reports. The product is positioned as an alternative to traditional CRM systems and offers an intuitive user interface and other features such as filters, graphs, dashboards and notifications.
Benefits of using ClinchPad
ClinchPad helps users manage all sales pipelines from a single point and allow users to track and filter leads into sales pipelines, identify bottlenecks in the sales process and centralize all sales operations. The tool helps in communication between sales teams by integrating Gmail inboxes into the CRM system and attaching all relevant emails to their respective leads. Users can also add meetings, emails and calls to a lead, and delegate sales operations to other team members.
Why should I use ClinchPad
ClinchPad offers dashboard and reporting capabilities to track daily updates, search the sales funnel, and analyze sales operations. Finally, ClinchPad generates sales activity reports that provide metrics and insights on sales transactions based on geographic areas, products, date range and other parameters.
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leads with LiveChat Inc
leads with LiveChat Inc
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