Does LiveChat Inc integrate with ConnectWise? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveChat Inc and ConnectWise
What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is ConnectWise
ConnectWise is a business automation platform that allows you to sell, service, and support technology efficiently. This business management tool helps your business and allows you to centralize all information, automate business processes, achieve real-time visibility into operations, providing better support for your customers.
Benefits of using ConnectWise
ConnectWise offers a CRM service, a ticketing system, a help desk and tools for project management, billing and procurement, and can offer companies a complete platform for the management and automation of processes for technology companies, including IT services companies, professional services, software developers, security and telecommunications.
Why should I use ConnectWise
Finally, the ConnectWise platform can also be used for ticket management, help desk management, project management, customer relationship management, time tracking, asset tracking, billing and invoicing, technical dispatching, procurement, inventory management, and much more.
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leads with LiveChat Inc
leads with LiveChat Inc
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