Streamline your data management process with the LiveChat Inc + CURL integration

LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.

Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.

The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.

Curl is a software-oriented programming language for interactive web applications. The main objective of the language is to integrate formatting and web programming. Curl makes it possible to include complex objects in simple documents without having to use different programming languages or development platforms.

The problem is to allow different blocks to communicate with each other effortlessly. Curl addresses this problem by providing a syntactic and semantic interface at all levels of web content creation, from simple HTML to complex object-oriented programming languages.

Curl combine's text markup (as in HTML), scripting (as in JavaScript) and high computational power (as in Java, C # or C ++) within a single framework. It is used in a range of enterprise applications, Business to Business (B2B) and Business to Consumer (B2C).